Frequently Asked Questions

Need Assistance?

Small Box: 21” handle to handle x 15” wide x 12” high

Large Box: 27” handle to handle x 17” wide x 12” high

Extra Large Box: 28’’ handle to handle x 20” wide x 15” high

Wardrobe Moving Box: 20.5” wide x 48” tall

We service most of Los Angeles County and Orange County. One delivery and pickup is included if you are within 15 mile radius of Torrance. Orders outside of the 15 mile radius are charged $25 – $50. 

Please note, we may not be able to service locations outside of our highlighted coverage map. Contact us for additional delivery information.

 

For San Diego orders, please visit our sister site Rent a Moving Box. 

You sure can! Contact us at least a day in advance of when you need some of the boxes picked up and we will get them out of your way. There is an additional pickup fee of $25.

We try our best to help you choose the right package for your move. However, if you need additional moving boxes or wardrobes, contact us and we will do our best to get you more! For re-deliveries, additional boxes start at $5 each with a minimum re-delivery amount of 10 boxes.

We understand that there can be delays in moving or unpacking. You can extend your rental period for an additional week. Rental extension are charged at 50% of the first weeks rate.

Deliveries are Monday through Friday with most of our deliveries occurring between 8am – 5pm. You will receive a 2 hour delivery window with a tracking link at least 24 hours before your delivery. On the day of delivery, the driver will send you a text message ETA update when they are on the way to you. If you will not be available during the delivery window provided, let us know and we can arrange to deliver the boxes without you there.

Everyone’s needs are slightly different but in our experience, it takes about 8-10 boxes to pack up a room. Our moving boxes  are larger than your typical cardboard moving box and because they are sturdier, they will hold more.

Box packages for more than 3 bedrooms will also include 5 extra large moving boxes (28x20x15) and 5 small moving boxes (21x15x12)

Yes. We have merged together to provide you better service coverage and options. You can expect the same boxes and customer service as before.

During your pickup, your boxes will be counted along with the dollies and wardrobe boxes. If there are missing or damaged items, your card on file will be charged the following incidental fees:

  • $30 medium boxes
  • $35 large boxes
  • $40 extra large boxes
  • $90 dollies
  • $55 wardrobe boxes
  • $1/box for damage caused by permanent labels

Additional fees

  • $25 per missed pickup without a requested rental extension
  • $4 per box for re-deliveries
  • $25 per additional delivery or pickup
  • Rental extensions are charged at 50% of the first weeks rate.

Need Assistances?

Small Box 21” handle to handle x 15” wide x 12” high Large Box 27” handle to handle x 17” wide x 12” high Extra Large Box 28’’ handle to handle x 20” wide x 15” high Wardrobe Moving Box 24.5” tall x 20.5’” wide x 48” tall
We service most of Los Angeles County, Orange County and San Diego County. One delivery and pickup is included if you are within 25 mile radius of Torrance. Orders outside of the 25 mile radius are charged $1.30 per additional mile. Please see our San Diego coverage map for separate delivery/pickup fees. service page Please note, we may not be able to service locations outside of our highlighted coverage map. Contact us for additional delivery information. Service Area

Everyone’s needs are slightly different but in our experience, it takes about 8-10 boxes to pack up a room. Our moving boxes
are larger than your typical cardboard moving box and because they are sturdier, they will hold more.
Box packages for more than 3 bedrooms will also include 5 extra large moving boxes (28x20x15) and 5 small moving boxes
(21x15x12)

You sure can! Call/email us at least a day in advance of when you need some of
the boxes picked up and we will get them out of your way. There is an additional
pickup fee of $25

We try our best to help you choose the right package for your move. However, if you need additional moving boxes or
wardrobes, contact us and we will do our best to get you more! For re-deliveries, additional boxes start at $4 each with a
minimum re-delivery amount of 10 boxes.

You sure can! Contact us at least a day in advance of when you need some of the boxes picked up and we will get them out
of your way. There is an additional pickup fee of $25.

Deliveries are Monday through Friday with most of our deliveries occurring between 8am – 5pm. You will receive a 2 hour
delivery window with a tracking link at least 24 hours before your delivery. On the day of delivery, the driver will
send you a text message ETA update when they are on the way to you. If you will not be available during the delivery window
provided, let us know and we can arrange to deliver the boxes without you there.

Yes. We have merged together to provide you better service coverage and options. You can expect the same boxes and
customer service as before.